Monitoring automation activity

Every automation has a detail page in the connector's automations dashboard (reachable from the Shopify admin) that shows you how it's performing and a full history of what it's done. It's useful for confirming things are working as expected, or for diagnosing why an automation didn't fire when you expected it to.

Metrics

At the top of an automation's detail page, two metrics are tracked over a selectable time window (Today or Last 7 days, each compared to the prior equivalent period):

Webhooks received: how many Shopify events came in for this automation
Automations started: how many times the connected monday.com automation was actually triggered

Comparing the two can help you spot when events are arriving but being filtered out, or when something's preventing the automation from firing.

Activity log

Below the metrics, the activity timeline lists every event in chronological order, each with a status (Success, Error, or Info) and a timestamp. You can search the log and filter it by status, event type, or date range. Event types include:

Automation created / deleted: the automation was set up or removed
Automation turned off / turned on: the automation was paused or resumed, including the reason if one was given
Filter updated: the automation's filter changed, the entry shows both the previous and new filter
Webhook received: a Shopify event arrived for this automation, with its event and delivery IDs
Webhook superseded: a newer webhook for the same record arrived before this one was processed, so this one was skipped (the entry shows which delivery superseded it)
On demand run started: a manual run was started, with its run ID
Automation triggered: the connected monday.com automation actually ran, with the entity, event, and delivery IDs involved

Reviewing status

The detail page's sidebar always shows the automation's current status (Active, Inactive, with the date and reason it was turned off if any, or Deleted), alongside its trigger, label, filter, creation date, creator, and connected monday.com account. See Labeling and managing triggers for how to act on what you find here.