Customers

Customer triggers fire on account-level events: sign-ups, profile changes, account status changes, merges, and updates to a customer's purchasing activity. They're useful for CRM-style workflows that track shoppers over time.

Available triggers

• Customer created: a new customer account is created
• Customer updated: any property of a customer changes
• Customer deleted: a customer account is removed
• Customer enabled: a previously disabled customer account is re-enabled
• Customer disabled: a customer account is disabled
• Customer merged: two customer profiles are merged into one
• Customer purchasing summary updated: Shopify recalculates a customer's aggregate purchasing activity

Available data (Customer)

For any trigger that sends a Customer, here's what you can map onto your monday.com board:

• ID: the customer's unique identifier in Shopify
• Email: the customer's email address
• First name / Last name: the customer's name
• State: the account status, e.g. enabled, disabled, invited, or declined
• Note: any internal note attached to the customer
• Verified email: whether the customer's email address has been verified
• Tax exempt: whether the customer is exempt from tax
• Currency: the customer's preferred currency
• Created at / Updated at: when the customer record was created and when it was last modified

Available data (Customer merged)

The Customer merged trigger sends a record describing the merge itself. This is the complete payload, it doesn't include any other customer fields:

• Kept customer ID: the ID of the customer profile that remains after the merge
• Deleted customer ID: the ID of the customer profile that was merged away
• Status: the status of the merge job

Available data (Customer purchasing summary updated)

The Customer purchasing summary updated trigger sends an aggregate snapshot of a customer's buying activity, not the customer record itself:

• Customer ID: links back to the customer
• Number of orders: the total number of orders placed
• Amount spent: the total amount spent across all orders
• Currency code: the currency the amount is expressed in
• Last order ID: the ID of the customer's most recent order
• Occurred at: when this summary snapshot was recorded